Legal

Complaints

We aim to keep the marketplace safe and transparent. If you notice a problem, contact us using the channels below.

When to contact us

  • Suspicious or misleading listing
  • Policy or legal violation
  • Technical issue blocking use of the service
  • Account, subscription or billing complaint

How to submit a complaint

Email kapcsolat@wolfhound.hu. Include the listing link (if any), your username or email, and a short description of what happened.

Signed-in users can also message the team under Dashboard → Help; the AI assistant gives quick answers, and you can request human support there.

Response time

We aim to respond on business days within five working days. For urgent animal welfare or fraud concerns, say so in the subject line and contact the relevant authorities if needed.

Disputes between buyers and sellers

Sales happen directly between the advertiser and the buyer. Wolfhound is not party to handover or payment between them. We may remove listings that breach our terms.

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